Privacy Statement

Nicholville Telephone Company, Inc. (NTC) understands our customer's concerns about how the information we gather is used and shared. It is our intention to only use this information sensibly, safely, and with our customer's best interest in mind. 

The information we learn from customers helps us personalize and continually improve your experience at the NTC Web site.

By visiting the NTC Web site, you are accepting the practices described in this Privacy Notice. 

What personal information does NTC gather?

  • Information You Give Us
  • We receive and store any information you enter on our Web site or give us in any other way. We use the information that you provide for purposes such as responding to your requests, customizing future shopping for you, improving our site, and communicating with you, electronically, through the mail, and occasionally by phone.
  • Automatically Gathered Information
  • We receive and store certain types of information whenever you interact with us. For example, our server collects domain names, e-mail addresses (where possible), and information on what pages our guests access or visit at our site.
  • Information from Other Sources
  • We occasionally receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.
  • Information Gathered by Ad Servers
  • NTC has relationships with companies that we allow to place advertising on our Web pages. As a result of your visit to our site, ad server companies may collect information such as your domain type, your IP address, and clickstream information. For additional information, please visit and refer to their privacy policy.
    What About Cookies?
    Cookies are identifiers that we transfer to your computer's hard drive, through your Web browser, so that our systems can recognize your browser and provide personalized features. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. 

    However, we recommend that you allow your browser to accept cookies since it is through these identifiers that we're able to provide you with a superior experience on our site.
    Does NTC Share the Information It Receives? 

  • Protection of Our Customers
  • NTC does not sell or give your information to other companies. We may, on occasion, share customer information with subsidiaries of NTC.
  • Protection of NTC and Others
  • NTC would only release personal information if we believe it is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of NTC, our users, or others. This includes sharing information within the NTC family of companies for fraud protection and credit risk reduction.
  • With Your Consent
  • You may request, in writing, that we do not share your information with our subsidiaries. Please send your request to customer_service@nicholville.comor to the postal address at the end of this document.
    How Secure Is Information About Me? 

  • What we do
  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input.
  • Your Part
  • It is important for you to protect yourself against unauthorized access to your password and to your computer. Be sure to log-off when finished using a shared computer.
    What Choices Do I Have? 

  • To prevent us from using your information to contact you
  • Please make your request in writing to or to the postal address at the end of this document. Include your full name, postal address, phone number and any e-mail addresses you may have provided us in the past. You may also specify the means by which you do not want to be contacted (i.e.: e-mail, postal mail, or phone).
  • To prevent us from collecting your information automatically
  • You may choose at any time to not provide us information. You can disable cookies on your computer or you can visit our site (as well as others) anonymously through the use of available software. However, your information is needed to maximize your experience on our site. If we do not collect your information and personalize your experience, you will not receive the full benefit of our site, including pricing and availability of products and services in your area.
    To correct inaccuracies in contact information or transaction information, please make your request in writing to or to the postal address at the end of this document. 

    From time to time, we may use customer information for new, unanticipated uses not previously disclosed in this notice. If our information practices change at some time in the future we will post the updated policy here on our site and we will provide you with the ability to opt-out of these new uses. Please review this Privacy Policy periodically to changes and updates. 

    Nicholville Telephone Company, Inc.
    Customer Service/Business Office
    PO Box 122
    3330 State Highway 11B
    Nicholville, NY 13672
    Phone: (315) 328-4411